• NAME
• SYNOPSIS
• DESCRIPTION
• METHODS
• _Value
• Load <identifer>
• LoadGlobalTemplate NAME
• LoadQueueTemplate (Queue => QUEUEID, Name => NAME)
• Create
• Delete

NAME

  RT::Template - RT's template object

SYNOPSIS

  use RT::Template;

DESCRIPTION

METHODS

_Value

Takes the name of a table column. Returns its value as a string, if the user passes an ACL check

Load <identifer>

Load a template, either by number or by name

LoadGlobalTemplate NAME

Load the global tempalte with the name NAME

LoadQueueTemplate (Queue => QUEUEID, Name => NAME)

Loads the Queue template named NAME for Queue QUEUE.

Create

Takes a paramhash of Content, Queue, Name and Description. Name should be a unique string identifying this Template. Description and Content should be the template's title and content. Queue should be 0 for a global template and the queue # for a queue-specific template.

Returns the Template's id # if the create was successful. Returns undef for unknown database failure.

Delete

Delete this template.

 This routine performs Text::Template parsing on the template and then
 imports the results into a MIME::Entity so we can really use it
 It returns a tuple of (val, message)
 If val is 0, the message contains an error message