rt-crontool [--verbose] --search <module> --search-arg <argument> \
--condition <module> --condition-arg <argument> \
--action <module> --action-arg <argument>
rt-crontool --search RT::Search::ActiveTicketsInQueue \
--search-arg General \
--condition RT::Condition::UntouchedInHours \
--condition-arg 4 \
--action RT::Action::SetPriority \
--action-arg \
--verbose
This tool allows the user to run arbitrary perl modules from within RT.
If this tool were setgid, a hostile local user could use this tool to gain administrative access to RT.
It is suggested that you create a non-privileged Unix user with the correct group membership and RT access to run this tool.
It is incredibly important that non-privileged users not be allowed to run this tool.
Loads a perl module, dying nicely if it can't find it.
Localize this string, with the current user's currentuser object